RLO Management Solutions

RLO Products
and Services



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Table of Contents


Introduction
Overview


The ASMA
Advantage
Innovative Workshops

High-Tech Presentations

Easy-to-Follow Workbooks

Industry-Specific Training

Clarification of Materials Presented


Other Benefits
of ASMA Training
Money-Back Satisfaction Guarantee

Co-Op Funding & Tuition Assistance

Tax-Deductible


LIVE Online Training
Join the Revolution!

Advantages of LIVE Online Training


Press/Media Kit
Press/Media Kit
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Introduction

The collective experience of our qualified instructors, coupled with the comprehensive coverage our workshops provide on each element of your business, ensures that each detail you receive will relate to the “big picture.” You will be able to maintain the proper focus on moving every aspect of your business in the same direction at the same time as you work to achieve your goals.

Our workshops are not only comprehensive in scope, but are also offered in a variety of formats to suit your available schedule. From brief (often evening) three-hour workshops to full two-day intensive workshops, as well as our new revolutionary LIVE Online training, we have tried to provide you with every opportunity to obtain the information you need.

Don’t hesitate to regain control of your business and move one step closer to achieving your dreams. Call us at 800-755-0988 to register for an upcoming workshop today!

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The ASMA Advantage

High-Tech Presentations
All of our classroom and LIVE Online presentations are developed using Microsoft® PowerPoint®. The information contained in the workshop is formatted in easy-to-read slides, with animations to keep the workshop interesting and entertaining.

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Easy-to-Follow Workbooks
All of our classroom and LIVE Online workbooks are designed in an easy-to-read format, with space on nearly every page for notes. The workbooks contain valuable information which you can review long after you have completed the workshop.

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Industry-Specific Training
ASMA workshops are specifically geared towards the automotive service industry. You can rest assured that the information is relevant and up-to-date. The methods and techniques presented in every ASMA workshop have been proven to be highly successful in the real day-to-day operations of the automotive service and repair business.

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Clarification of Materials Presented
Our goal is to ensure that you are successful at implementing all the ideas and methods you learn in our workshops. To that end, we provide Free 90-Day Clarification of Materials.

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Other Benefits of ASMA Training


Money-Back Satisfaction Guarantee*
If at anytime during one of our workshops you're not satisfied that the session is worth the money you have invested, simply return your workbook and all handout materials before the lunch period on the first day, and we will return your entire tuition fee.

Our record of customer satisfaction is unsurpassed – over 20 years in business, over 20,000 workshop participants from 2,000+ businesses clearly attest to our ability to deliver what we promise. Our customer satisfaction rate speaks for itself!

*
This guarantee applies only to ASMA-sponsored classroom and field workshops. Other sponsors' guarantees may vary. Contact your sponsor for details.

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Co-Op Funding & Tuition Assistance
We are constantly sourcing co-op funding and tuition assistance from many of the suppliers to our industry. When registering, please inquire as to the availability of co-op funding or other tuition assistance that may be available to you.

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Tax-Deductible
All expenses of a continuing management education workshop (including registration fees, travel, meals, and lodging) taken to maintain and improve professional skills are tax deductible subject to the limitations set forth in the Internal Revenue Code.

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Instructor-Led LIVE Online Training


Join the Revolution!
Our mission at RLO is to provide the highest-quality training with innovative, highly-effective workshops developed exclusively for the automotive service industry. In an effort to make these workshops more easily accessible and affordable for everyone in the industry, RLO has made a revolutionary breakthrough!

Through the use of advanced technology, we are now able to deliver the same training we have become renown for in the classroom directly to your location via the Internet. These instructor-led LIVE Online workshops come complete with all training materials and workbooks, with no special software to purchase. With LIVE Online training, we have eliminated the need for travel hassles and expenses!

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Advantages of LIVE Online Training
Instructor-led LIVE training presentations!
No special software to purchase!
Interact LIVE with your instructor and other participants!
Workbooks and materials included!
Conveniently train directly in your shop - avoid travel hassles and expenses!
Training has never been easier or more affordable!

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Press/Media Kit

For the official Automotive Shop Management Academy™ Press/Media Kit and downloadable logos, go to the Press/Media Kit page on the RLO Corporate website.


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2004 RLO Management SolutionsAutomotive Shop Management Academy™ – Service Advisor Academy™ – Bottom-Line Impact Groups –
are divisions of R. L. O'Connor & Associates, Inc. ©2005-Present R. L. O'Connor & Associates, All Rights Reserved